At AutomationItems.com from Epoch International LLC we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and interact with our website www.automationitems.com. By accessing or using our website, you agree to the terms and practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our website.
1. Information We Collect
1.1 Personal Information: We may collect certain personal information from you when you voluntarily provide it to us. This may include your name, email address, phone number, shipping address, and any other information you provide while contacting us, creating an account, placing an order, or subscribing to our newsletters.
1.2 Automatically Collected Information: We may automatically collect certain non-personal information when you visit our website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the dates/times of your visits.
2. Use of Information
2.1 Personal Information: We may use your personal information for the following purposes:
- Process and fulfill your quote/orders
- Communicate with you regarding your orders, inquiries, or other requests
- Provide customer support and respond to your comments or feedback
- Send you promotional materials, newsletters, and special offers (if you have opted-in)
- Improve our website, products, and services
- Prevent fraudulent activities and ensure compliance with legal obligations
2.2 Non-Personal Information: We may use non-personal information for statistical purposes, to analyze website usage trends, improve our website's functionality, enhance user experience, and measure the effectiveness of our marketing campaigns.
3. Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and serving you better. These service providers have access to your information only to the extent necessary to perform their tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose your information to enforce our website policies or protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.
4. Cookies and Tracking Technologies
4.1 Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly as a result.
4.2 Third-Party Analytics: We may use third-party analytics services to collect and analyze website usage information. These services may use cookies or other tracking technologies to gather data on our behalf. We do not control the use of such third-party tools or their privacy practices, and this Privacy Policy does not apply to them.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. Please take appropriate precautions when sharing personal information online.
6. Children's Privacy
Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us, and we will promptly delete the information from our records.
7. Your Rights
You have the right to access, correct, update, or delete your personal information held by us. You may also have the right to object to or restrict certain processing activities. To exercise these rights or make any inquiries regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.
8. Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our information practices.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:
